Privacy Policy
This Privacy Policy explains how Freedom Products LLC, doing business as ShipSquared ("ShipSquared," "we," "our," or "us"), a Texas limited liability company, collects, uses, shares, and protects information when you visit shipsquared.com, submit a form, talk to our team, or use our fulfillment, freight, sourcing, and software services.
We are based in Texas, USA, and we operate facilities and partner sites in the United States and internationally. By using our website or submitting information to us, you agree to this Policy. If you do not agree, please do not use the site or submit your information.
1. Information We Collect
Information you give us
When you fill out a form on our site, a contact or quote request, a lead magnet or scorecard funnel, a signup or affiliate application, a job application, an AI access request, or a tracking inquiry, we collect what you enter. That typically includes:
Information collected automatically
Like most commercial websites, we and our partners automatically collect technical and behavioral data through cookies, pixels, tags, SDKs, local storage, and similar technologies. This includes IP address, approximate location derived from IP, device and browser type, operating system, referring URL, pages and content viewed, time on page, clicks, scroll depth, form starts and submissions, and advertising identifiers and click IDs (for example Meta's _fbp and _fbc values and Google and TikTok click parameters). We also capture UTM and campaign parameters so we can tell which ad, post, or referral brought you here.
Information from third parties
We use business lead-intelligence and data-enrichment providers that may tell us the company associated with a visit, or append business details such as company size, industry, role, or business contact information to a lead we already have. We may also receive information from advertising platforms, referral and affiliate partners, creators who promote us with a referral code, our carriers and technology partners, and publicly available business sources.
2. Advertising, Analytics, and Tracking Partners
We advertise on Meta (Facebook and Instagram), Google, YouTube, TikTok, and other advertising, search, social, and creator platforms. To measure those campaigns and build audiences, we run tracking technologies on our site from ad, analytics, CRM, and lead-intelligence partners. These currently include:
These partners may set their own cookies and identifiers, receive the events described above, and combine that information with data they already hold about you to measure campaigns and show you ads on their platforms and across the web. Their handling of your information is governed by their own privacy policies, not ours.
We keep this list current. If we add or remove a tracking partner, we update this section.
3. How We Use Your Information
4. Marketing and Communications: Text, Phone, Email, and Ads
When you submit a form, request a quote, download a resource, or otherwise give us your contact information, you consent to be contacted by ShipSquared and our authorized representatives for marketing, sales, and follow-up purposes by:
Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. We do not text or call you for marketing purposes using a number you did not give us.
How to stop: reply STOP to any text to end text messages, or reply HELP for help. Use the unsubscribe link in any marketing email, or tell the person you are speaking with to remove you. You can also email support@shipsquared.com and ask us to stop. We will still send you transactional and service messages you need order and shipment notifications, billing, account, security, and legal notices, unless you close your account.
5. How We Share Information
We share information with:
We do not sell your personal information for money. However, our use of advertising and analytics technologies described in Section 2 may be considered a "sale" or "sharing" of personal information for cross-context behavioral advertising, or "targeted advertising," under California, Texas, and other state privacy laws. You can opt out, see Section 8.
We do not knowingly share the personal information of our clients' end customers for our own advertising purposes. Order and recipient data our clients send us is processed to fulfill and ship their orders.
6. Cookies and Your Browser Controls
Most browsers let you block or delete cookies, and mobile devices let you limit ad tracking or reset your advertising identifier. Blocking cookies may break parts of the site. You can also opt out of interest-based advertising through industry tools such as the Digital Advertising Alliance's optout.aboutads.info and the Network Advertising Initiative's optout.networkadvertising.org , and through the ad settings inside Meta, Google, and TikTok. We honor the Global Privacy Control (GPC) signal where it applies to opt-outs of targeted advertising.
7. Data Retention and Security
We keep personal information for as long as we need it for the purposes described in this Policy, to serve you, pursue a business relationship, run and improve our marketing, and meet legal, tax, accounting, insurance, and recordkeeping obligations, and then delete or de-identify it. Lead and CRM records are generally retained for the life of the relationship plus the period required by our record-retention and legal obligations. Job application materials are retained for our hiring records.
We use commercially reasonable technical and organizational safeguards, including encryption in transit, access controls, role-based access to our systems, and row-level security on our databases. No website, network, or storage system is perfectly secure, and we cannot guarantee absolute security. This Policy is not a security certification or an independent audit.
8. Your Privacy Choices and Rights
If you live in Texas, California, or another state with a comprehensive consumer privacy law, you may have the right to:
To make a request, email support@shipsquared.com with the subject line "Privacy Request," or call +1 415-936-7744 . We will verify your identity before acting and will respond within the time required by applicable law. An authorized agent may submit a request on your behalf with proof of authorization. If we deny your request, you may appeal by replying to our decision; if we deny your appeal, you may contact your state attorney general.
9. Children's Privacy
Our website and services are for businesses and are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
10. International Visitors and Data Transfers
We are based in Texas, USA, and we operate and store data in the United States. We also work with partners and facilities in other countries, including China and Hong Kong. If you contact us from outside the United States, you understand your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.
11. Third-Party Links
Our site links to third-party websites, platforms, and tools we do not control. We are not responsible for their content or privacy practices. Review their policies before sharing information with them.
12. Changes to This Policy
We may update this Policy as our business, technology, advertising stack, or the law changes. We will revise the "Last updated" date above. Material changes will be posted on this page. Continuing to use our site or services after an update means you accept the revised Policy.
13. Contact Us
Freedom Products LLC dba ShipSquared Texas, USA Email: support@shipsquared.com Sales: sales@shipsquared.com Phone: +1 415-936-7744
This page is maintained by ShipSquared to explain our own privacy practices. It is not a certification, audit, or legal advice. Our Terms of Use govern your use of this website. Client engagements are governed by the Order Form and the ShipSquared Fulfillment Terms .
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