FedEx Reroute Package: How to Change Your Delivery Address After Shipping

Did you know that over 19% of eCommerce shoppers report changing their delivery address after a purchase? With the fast pace of life today, flexible shipping is more essential than ever—for individuals and businesses alike. Whether plans shift last minute or you spot an address error post-purchase, the ability to reroute a FedEx package can be a true lifesaver—and a powerful customer experience boost for online sellers.

Why You Might Need to Reroute a FedEx Package

There are a variety of reasons that recipients (and retailers) seek to change a delivery address after shipping, including:

• Forgetful mistakes—entering the wrong street, apartment number, or even city

• Moving schedules changing unexpectedly

• Travel plans impacting your ability to receive a package

• Gifting or redirecting a package to someone else

• Business relocation or staff working from new addresses

In an age where shoppers want faster, more flexible options than ever, the ability to reroute is no longer a bonus—it’s becoming standard expectation.

How FedEx Package Rerouting Works

FedEx offers several robust options to update delivery instructions mid-shipment using their Delivery Manager tool:

• Change delivery address: Redirect your shipment to a new address (available for most domestic deliveries)

• Hold at location: Request the package be delivered to a nearby FedEx location for pick-up at your convenience

• Schedule delivery: Choose a specific delivery date that fits your plans

• Provide special instructions: Add details like "leave with front desk" or "deliver to back porch"

The entire process can typically be initiated online or by contacting FedEx customer service at 1-800-GoFedEx. Keep in mind, fees may apply and certain shipments (like signature-required or restricted goods) may have limitations on rerouting.

Step-by-Step: How to Reroute Your FedEx Package

1. Go to the FedEx tracking page.

2. Enter your tracking number and choose your shipment.

3. Select “Manage Delivery” and choose “Change Delivery Address” (if eligible).

4. Enter the new delivery address or select a FedEx location for pick-up.

5. Confirm and pay any applicable change fees.

6. Receive updated tracking information and status notifications.

Tip: Commercial shippers (like retailers) can also use FedEx Advance Control and ShipManager solutions to make changes on behalf of customers easily.

The Benefits of Package Rerouting for Shippers & Customers

• Reduced Delivery Failures: Last year, 5–8% of eCommerce orders failed on first attempt due to address issues. Rerouting helps ensure packages arrive safe and on time, reducing costly returns.

• Enhanced Customer Experience: Giving buyers the power to update delivery details post-purchase builds trust, loyalty, and repeat business.

• Lower Costs: Fewer failed deliveries means less spend on reshipping, refunds, and customer service effort.

• Business Agility: Companies can respond quickly to last-minute changes, keeping operations smooth and customers satisfied.

According to a National Retail Federation study, 30% of online returns stem from shipping issues—address flexibility can mitigate a huge portion of these costly errors.

Key Considerations When Rerouting with FedEx

While rerouting is straightforward, be aware of:

• Eligibility: Not all shipments qualify, especially international, signature-required, or high-value parcels.

• Fees: Address changes may incur a reroute fee, which varies based on shipment and destination.

• Timing: The sooner you initiate a change, the more likely FedEx can accommodate your request before the package is out for final delivery.

• Notification: Always monitor your tracking updates after requesting a reroute.

Planning ahead and integrating address management tools can further enhance the reliability of your deliveries.

Why Choose ShipSquared as Your 3PL Partner

At ShipSquared, we know that flexible, on-demand shipping is now a competitive necessity—not a luxury. By partnering with us:

• You gain integrated address management and rerouting features—no more manual headaches

• Our dedicated customer service team assists with FedEx, UPS, and USPS shipments in real-time

• Automated order tracking, notifications, and delivery instructions keep your customers informed and happy

• Seamless integration with your eCommerce platform for faster fulfillment and less risk of costly errors

In a world where shipping expectations keep rising, powering your operations with a reliable 3PL like ShipSquared means fewer missed deliveries, higher customer satisfaction, and lower operational costs.

Ready to Take Control of Your Shipping?

When you need to reroute a FedEx package, you want the process to be quick and stress-free. Invest in a shipping partner that prioritizes flexibility and customer satisfaction—so every package is delivered exactly where it needs to go, every time.
Get started with ShipSquared today and discover a 3PL solution designed for modern eCommerce demands!